1) Refunds for products bought on CDKEYPLUS.COM are possible in the following cases:
• The product you received does not match its description.
• It is used or invalid.
• The delivery of a fully functional product is substantially delayed.
• You decided to return the product within 3 days from the delivery. In this case you do not need to provide a reason.
Our website is obliged to reimburse you for the return costs only in the first two cases. In the remaining ones, they are not required to do so.
2) If you are experiencing any of the issues described above, contact the support via our Contact Form.
3) Correspondence with our support may resolve some of the minor issues you may have with the product..
5) Refunds can be requested only within 3 days from receiving the product. We are aware of this and are obliged to assist you in resolving any problems. In case of refund requests made after 3 days from the delivery, we are no longer obliged to offer a refund.
6) The delivery of your product might sometimes be delayed due to our security check to prevent fraud. If this happens, contact the us via our Contact Form for updates and possible solutions. If the delivery of a fully functional product has been substantially delayed, you are also eligible for a refund.
For more information, please read the Terms and Conditions with full and binding information. If you have more questions, our Support Team will be happy to help.